Effective immediately ECCO technical support is via Self Help only. Unless otherwise noted, all downloads are in MS WORD 6.0 format.

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• Using Pilot with ECCO
  FAQ and Technical Notes
• Using ECCO with Z-Mail
  Brief overview of ECCO and Z-Mail; Z-Mail installation and configuration notes.
• Transferring Phonebook Data from Symantec ACT! Into ECCO Pro 4.0 (53,009 bytes)
  Copy your ACT! Phonebook into ECCO's PhoneBook view
• Transferring Data from Lotus Agenda into ECCO Pro 4.0 (46,206 bytes)
  Copy your Lotus Agenda data into ECCO
• Transferring Data from Ascend 4.0 Into ECCO Pro 4.0 (38,333 bytes)
  Copy data from Ascend into the PhoneBook and Calendar views of ECCO
• Configuration Settings for ECCO Pro 4.0 and Chameleon Mail 5.0/6.0 Integration (51,686 bytes)
  Configure ECCO to work with NetManage's Chameleon Mail 5.0 and 6.0 for file sharing and group scheduling.
• Correspondence Manager Troubleshooting and Error Messages(175,247 bytes)
  Troubleshooting tips and information about error messages
• Transferring Data from Commerce Phonebook and Calendar Into Ecco Pro 4.0 (62,012 bytes)
  Copy data from Commerce into the PhoneBook and Calendar views of ECCO
• Importing Comma or Tab Delimited Files Into ECCO Pro 4.0 (37,600 bytes)
  Copy comma or tab delimited files into the PhoneBook view of ECCO
• Transferring DAY-TIMER Organizer Data Into ECCO Pro 4.0 (70,479 bytes)
  Copy data from DAY-TIMER Organizer into the PhoneBook view of ECCO
• Exporting ECCO Calendar Data from One ECCO File to Another (37,778 bytes) Copy ECCO Calendar data from one ECCO file to another
• Transferring Phonebook Data Between ECCO Files (64,547 bytes)
  Copy data from the PhoneBook of one ECCO file to the PhoneBook of an existing or new ECCO file.
• Group Scheduling with ECCO-Only Messaging Transport (36,952 bytes) Information on confirming ECCO-Only Messaging configuration settings
• Transferring Data from One ECCO File to Another In ECCO Pro 4.0 (75,291 bytes)
  Information about transferring data from one ECCO Pro 4.0 file to another
• Eudora Pro Mail Configuration and ECCO Pro 4.01 (2,001 bytes)
  Configuring Eudora Pro Mail for use with ECCO Pro 4.01
• Installing ECCO Pro 4.01 for File Sharing (Local Workstation) (77,961 bytes) Install ECCO Pro 4.0x onto local workstations for network-wide file sharing
• ECCO Pro 4.0 Frequently Asked Questions (50,484 bytes)
  FAQ for ECCO Pro 4.0
• FSTarget Error (36,511 bytes)
  Discusses FS_TARGET READONLY error that may occur during installation
• Importing Data from GoldMine 2.5/Goldmine for Windows 95 Into ECCO Pro 4.0 (38,225 bytes)
  Copy data from Goldmine 2.5 and Goldmine for Windows 95 into the PhoneBook view of ECCO
• Transferring Data from Grandview Into ECCO Pro 4.0 (37,745 bytes)
  Import outlines from Grandview into the Notepad view of ECCO Pro 4.0
• Importing Data from Microsoft Access (82,020 bytes)
  Copy data from Microsoft Access into the PhoneBook view of ECCO
• Transferring Data from InfoCentral Into ECCO Pro (39,845 bytes)
  Copy data from InfoCentral into the PhoneBook and Notepad views of ECCO Pro 4.0
• Importing Data from Lotus Organizer Into ECCO Pro 4.0 (39,601 bytes)
  Copy data from lotus Organizer into the PhoneBook view of ECCO Pro 4.0
• Transferring Data from Maximizer 1.2 Into ECCO Pro 4.0 (38,234 bytes) Transfer data from Maximizer 1.2 into the PhoneBook view of ECCO Pro 4.0
• Transferring Data from Microsoft Word for Windows Into ECCO Pro 4.0 (65,435 bytes)
  Transfer data from Word for Windows 2.0, 6.0, and 95(7.0) into the Phonebook view of ECCO Pro 4.0
• Problems With Novell NetWare Client32 and ECCO Pro 4.0 (37,141 bytes) Review this document if you have problems using ECCO Pro 4.0 with the Novell NetWare Client32 version 2.1.
• Network Synchronization (92,208 bytes)
  Step by step instructions on how to share a synchronized ECCO data file over a network
• Importing from MS Outlook Into ECCO Pro 4.0 (38,779 bytes)
  Information about importing MS Outlook into ECCO Pro 4.0
• Transferring Data from Polaris PackRat 4.1 and 5.x Into ECCO Pro 4.0 (46,445 bytes)
  Transfer data from PackRat into the PhoneBook and Calendar views of ECCO Pro 4.0
• Installing Remote Access Service for ECCO 4.0 Troubleshooting (37,768 bytes)
  NetManage can remotely troubleshoot an ECCO problem. In order to do this, Remote Access Service server will need to be installed on the remote computer. This document discusses how to install and configure a RAS server on Microsoft Windows NT and Windows 95 workstations.
• File Synchronization (58,639 bytes)
  Instructions on setting up and using file synchronization in ECCO Pro 4.0
• Using ECCO Pro 4.01 with the U.S. Robotics Pilot (168,101 bytes)
  With ECCO, you can synchronize your PhoneBook, to-do's, appointments, and selected notes with your Pilot PDA. This document applies to ECCO Pro 4.01 and later.
• Re-mapping Your ECCO Network Drive After Upgrading to Windows 95 (64,773 bytes)
  Discusses how to restore your network drive mapping for file sharing/group scheduling
• ECCO Expert Training For Version 3.0 (All files are zipped in Word 6.0/95 format)
  Session 1 - (251,210 bytes) ECCO Overview: Working with Calendar, PhoneBook, Notepad, and Printing.
  Session 2 - (534,473 bytes) Includes: Group Scheduling; Task and Project Management.
  Session 3 - (148,029 bytes) Includes: Synchronization; Auto Assign; Expense Tracking; ECCO and the Internet.