[ Home | Evals | Support | Buy | Investors | Search ]
  Subsribe to the NewMange SOA Newsletter  
NetManage Worldwide Sites
 
  Technical Support
  Legacy
  Solutions
    Search Knowledgebase
    FAQs
    Technical Documents
  Downloads
    Patches, Fixes and Updates
    Manuals and Guides
  Legacy Products FAQ
 

Relay/3270 MVS/VTAM (Updated 10/2/1998)

1) What is Relay/3270 MVS/VTAM?
Relay/3270 MVS/VTAM provides 3270 emulation for personal computers running Relay/Gold PC. It also supports 3287 printers.

2) What is the currently support version?
Version 4.11 at zap level 29 plus zap 995 and Version 5.00 which is the Y2K compliant version. Version 4.11 will no longer be current as of December 31, 1998.

3) Is this product year 2000 compliant?
Zap 19 on V 4.11 makes the product 2000 compatible; to be year 2000 compliant you must install V5.00, a no-charge upgrade for customers on maintenance.

4) Is this product supported on OS/390?
It has been tested through Version 2.5.

5) How can I tell what zap level I have on the product?
There is a zaplog in the R3270.DATALIB which has the number of zaps applied when the product was shipped. If you cannot find a zaplog, look at the object or load module for R3270 and you’ll see an eye-catcher ZAPS: R411M027R411M995 (V4.11) or R500M… (V5.00).

6) I need a new codeword; where do I find the information about my current product?
If you are a new user of the product, contact NetManage with the Product Serial Number of your tape, your CPU model and group number and the CPUID (CPU serial number). This can be obtained by issuing a D M=CPU from the operator console. There is a ten-digit number under the word SERIAL, for instance:

SERIAL
1207729672
CPUID is 120772; CPU model is 9672.

Relay/3270 uses the last 4 digits of the serial number to generate a codeword. Zap 995 is required for V4.11.

If you are a current user of Relay/3270 MVS/VTAM V4.11 or V5.00:

The Product Serial Number and the system (or check) code are in the dataset called "R3270.DATALIB in a member called PROFILE, for example:

INSTALL E411133 762 C193655

In this case the Product Serial Number is E411133 and the system or check code is 762.

Relay supports codewords based on 4-digit serial numbers if you have zap 995.

7) What does +RLYINI104E UNABLE TO INITIATE VTAM INTERFACE mean?
RELAY/3270 must be defined in SYS1.VTAMLST as a separate major node or part of an existing major node. If you try to bring up a second copy of R3270 and there is no separate VTAM major node, you will get this message.

The number of concurrent users specified in the major node resource table must be defined in the profile. This number must represent the maximum user count supported.

If this is a multi-domain network, cross-domain definitions must be provided. Relay3270 must be link-edited into LNKLST authorized library. It cannot be in SYS1.LPALIB since RELAY/3270 is not fully reentrant.

8) How do I take a trace for R3270 MVS/VTAM
Include the TRACE and TRDATA commands in the Relay/3270 profile:

TRACE 9999 ALL

TRDATA 256

Restart Relay/3270 in order for the profile to take effect.

Create the problem:

Logon to RELAY/3270. You should be the only user logged on.

Make sure the file transfer protocol in Relay/Gold is set with no compression.

Dump the trace file:

From an Operator Console type:

F R3270,TRDUMP (modify R3270 procname)

Send the file created to the Relay BBS or website for technical support or sent a tape (non-IDRC) or printout of the trace (if small) to NetManage Technical Support. The name of the file is defined by the TRDUMP DD statement.

Sometimes a PC trace is required for additional information concerning what the PC is sending to the host. Start a trace as shown below at logical place prior to the error. This is done by alt/x and from the Relay command line menu type the following depending on what kind of connection you have:

COAX ,TIC, gateway, TN3270:
Xtrace Start 1024 3270SNA Datafile

ASYNC:
Xtrace Start 1024 Frameio Datafile

When you have successfully recreated the issue you can stop the XTRACE with (alt/x and from the command line: XTRACE WRITE "filename" command. Send both of these traces to Technical Support.

 

 
    [ Contact Us | Site Map | Legal | Feedback ]