[ Home | Evals | Support | Buy | Investors | Search ]
  Subsribe to the NewMange SOA Newsletter  
NetManage Worldwide Sites
 
  Technical Support
  Legacy
  Solutions
    Search Knowledgebase
    FAQs
    Technical Documents
  Downloads
    Patches, Fixes and Updates
    Manuals and Guides
  Legacy Products FAQ

 

  1. How much free space is needed to (clean) install 4.5?
  2. Can setup handle MS DOS multi-boot configuration?
  3. Why do I have two Chameleon icon groups after I install
  4. OLE2 files go to windows\system directory, but install claims installing to c:\netmanag?
  5. After upgrade to 4.5, my command line in mail icon (or any icons from 4.01) are lost?
  6. Why is that other desktops such as PCTOOLS can replace icons without having problems?
  7. How does setup know I am running MS TCPIP stack?
  8. Will setup work installing on other 3rd party TCPIP stacks?
  9. How do I install 4.5 on other 3 party TCPIP stack then?
  10. Changes are made to config.sys and autoexec.bat, where can I find the old configuration files?
  11. Where is my slip.ini? I don't see it in 4.5!
  12. What happened to all of my scripts in slip.ini?
  13. Should mult45.drv be primary net or secondary net in WFW?
  14. How much disk space do I need for an upgrade to Chameleon 4.5?
  15. Could I increase the free disk space by deleting the files under netmanage directory?
  16. To keep my previous ChameleonNFS group before an upgrade, can I rename the group name?
  17. Why in some upgrades, are you prompted to input the serial number while others do not?
  18. Could NFS be unloaded automatically?

  1. How much free space is needed to (clean) install 4.5?
    20.8 M of free HD space is needed; a total of 19.8 M of space of files and one extra M to create the setup temp files during installation.
     
  2. Can setup handle MS DOS multi-boot configuration?
    The answer is simply NO. This feature is NOT implemented in version 4.5  

  3. Why do I have two Chameleon icon groups after I install 4.5?
    I had only one group in 4.01! There is a limitation of the group *.grp file size in windows (~64k). If a user is runnng more than 256 colors (say 64k) then 43 icons with 64k color resolution result in a grp file greater than 64k. Therefore, setup will automaticly split 43 icons into two groups. Windows also have a limitation of 50 icons in a group, therefore, when setup reaches that limit while creating icons, it will split 43 icons into two group also.  

  4. I notice that all distrubuted OLE2 files go to windows\system directory, why does setup show install to c:\netmanag while installing?
    Setup actually decompresses these files in the installed directory first and then version check with those already existing before copying. Therefore, those file are still being copied to windows\system directory.
     
  5. After I did an upgrade to 4.5, my command line in my mail icon (or any icons from 4.01) is lost?
    4.5 will upgrade the all the icons in ChameleonNFS group. In order to do this with DDE, setup have to replace the whole structure of an icon properties and therefore overwrite the command line. It is a limitation of the DDE.
     
  6. Why is that other desktops such as PCTOOLS can replace icons without having problems?
    Third party desktops defined their own structure for icons to get around the limitation of DDE.
     
  7. How does setup know I am running MS TCPIP stack?
    The detection algorithm is based on the infomation in protocol.ini. Therefore, even if MS TCPIP stack is installed but NOT configured, setup will not treat this as installing to MS TCPIP stack.
     
  8. Will setup work installing on other 3 party TCPIP stack besides MS TCPIP stack?
    The answer is NO. We simply do not support it in 4.5.
     
  9. How do I install 4.5 on other 3 party TCPIP stack then?
    Details are described in the documentation.
     
  10. hanges are made to config.sys and autoexec.bat, where can I find the old configuration files?
    Refer to the log file, named nmconfig.log, in the root directory for file changes. Setup (actually custom) makes backup of both to autoexec.bak and config.bak.
     
  11. Where is my slip.ini? I don't see it in 4.5!?
    Starting from 4.5, custom no longer read information from slip.ini. The login script is part of the tcpip.cfg file.
     
  12. What happen to all of my scripts in slip.ini then?
    Custom will automatically convert them during upgrade.
     
  13. Should mult45.drv be primary net or secondary net in WFW?
    Some said primary and some said secondary, which is correct?

    This has been a confusing question for lots of people. Here is the rule: if it is an upgrade which means multxxx.drv is set as primary net, then 4.5 will replace multxxx.drv with mult45.drv and leave it as primary.

    If it is a clean installation, then it will become the "secondary net".

    Notes: If WFW is configured without workgroup networking -> primary net <> wfwnet.drv, then mult45.drv will be the primary net.  

  14. How much disk space do I need for an upgrade to Chameleon 4.5?
    This depends on what product you have installed. Setup counts the space that is used by the previous product and deducts from the space that is required for the Chameleon 4.5 installation. The bytes left is the space needed for an upgrade.
     
  15. If setup detects there is not enough free disk space for an upgrade, could I increase the free space by deleting the files under netmanage directory?
    The answer is NO, because the space was already counted in the upgrade as mentioned above.
     
  16. To keep my previous ChameleonNFS group before an upgrade, can I rename the group name?
    The answer is no. If you really want to do so, you also need to rename the name of the file CHAMNFS.GRP under the windows directory and properly modify progman.ini. Otherwise, after upgrading, the ChameleonNFS group can not be created and all the icons will be copied to the group that is currently active.
     
  17. Why in some upgrades, are you prompted to input the serial number while some others do not?
    If upgrading from Demo, Sampler and Internet Chameleon, it will prompt for the input of serial number.
     
  18. Could NFS be unloaded automatically?
    Starting from Chameleon NFS 4.5, NFS can be unloaded automatically. But if you upgrade from ChamNFS 4.01 or earlier versions, you still need to remove NFS from Windows Control Panel.

Top

    [ Contact Us | Site Map | Legal | Feedback ]