Sim Mainframe and Related Products Support

Maximize Your Productivity. Protect Your Assets.

Welcome to the Sim Mainframe technical support site! This site is designed to answer your questions about OnWeb products, 24 hours a day, seven days a week, with a variety of support resources. Select from the following options to find the answers and services you need.

Products included in this section: Sim Mainframe, SimXfer, and Sim3278

	OnWeb Support
	Solutions Search our knowledgebase, review our Frequently Asked Questions (FAQs) or check out our technical bulletins.		Search Knowledgebase Emergency Codeword
	Downloads Downloadable files to update your OnWeb software, as well as code samples for developers.		Patches, Fixes and Updates Manuals and Guides Demonstration Codes
	More Support Resources
	ONESTEP Service and Support Programs		ONESTEP Information & Datasheets ONESTEP Online Support
	Contact Technical Support		Worldwide Contact Information Email Technical Support
	Supported Products		Determine level of support for specific products
	Other Resources
	Consulting Services		Learn about NetManage Consulting Services
	OnWeb Product Information		Datasheets Customer Stories