Chapter 5. Z-Mail™ Pro and Z-Mail™
Pro Administration
The Z-Mail™ Pro application
provides electronic mail services for the TCP/IP network environment.
(Support for SNA network environments is not provided in the Z-Mail™
Pro Standalone product. To use the SNA mail transport, you must
have the Chameleon Hostlink for ChameleonNFS/X product). To communicate
within the standard Internet (TCP/IP) environment, Z-Mail™
Pro uses the Simple Mail Transfer Protocol (SMTP) to both send and
receive mail, and the Post Office Protocol (POP2 and POP3) to retrieve
mail from a server. You can use these protocols to directly integrate
with UNIX mail. Z-Mail™ Pro supports MIME (Multi-purpose Internet
Mail Extensions ) which allows you to attach files to mail messages.
Note: When you minimize the
Z-Mail™ Pro application, an animated icon of a mailbox appears.
When new mail arrives in the current folder, the mailbox door opens.
Z-Mail™ Pro in previous versions was called Mail.
Z-Mail™ Pro supports the following protocols:
Simple Mail Transfer Protocol (SMTP) - to
both send and receive mail
Post Office Protocol (POP2 and POP3) - to
retrieve mail from a server
IMAP protocol - to retrieve mail from a remote
server
MIME (Multi-purpose Internet Mail Extensions)-
to allow attachment of files to mail messages
Note: These protocols can be
used to directly integrate with UNIX mail.
Features include the ability to:
read and prepare messages off-line, saving
you connection costs
attach multimedia files to your messages
through MIME (Multi-purpose Internet Mail Extensions)
view, create or edit a message in standard
HTML (Hypertext Markup Language) format
Internet message access through Internet
Message Access Protocol (IMAP4) with support MAPI-enabled (Messaging
Application Programming Interface) applications.
route messages to others one after another
retrieve message header only information
using the Smart Pop feature
create rules for automatically filtering
and filing incoming mail
create your own personal address books
attach binary files through uuencode/uudecode
set up multiple mail accounts
create rules to activate the new Z-Mail™
Pro scripting language ( using VBA scripts)
view graphic attachments using Inline Images
send files to recipients without opening
Z-Mail™ Pro
access Forum directly from Z-Mail™ Pro
You can find information on how to set up Z-Mail™
Pro accounts in Chapter 2, Setting up Z-Mail™ Pro Client
Organizing Your Z-Mail™ Pro Messages
In order to organize your messages efficiently, the
Z-Mail™ Pro application allows you to create folders into which
you can place your mail messages.
When the main Z-Mail™ Pro window is displayed,
you will notice that the window is split into two panes: the left
pane is called the Containers pane and the right pane is called
the Contents pane. The Containers pane is also split into two panes;
the top pane contains a list of all local mail folders, and the
bottom pane contains a list of remote mail folders accessed by IMAP4
(Internet Message Access Protocol). The Contents pane contains a
list of all the messages in the current folder.
In the Containers pane, the names of existing
folders, for both local and IMAP, are displayed along with each
folder's icon, number of unread messages and total number of messages.
The default folders for the local pane, in descending
order, are: Inbox, Draft, Routing, Sent Mail, Template, and Trash.
All folders you create are listed alphabetically.
Note: You cannot delete the
Inbox, Draft, Routing, Sent Mail, Template, or Trash folders. These
folders always appear at the beginning of the Folder list even when
they are empty.
In the Contents pane, a list of all the messages
in the current folder are displayed. You can drag and drop a message
from the right side of the window into the desired local folder
on the left side, much like moving files into directories in Windows
Explorer or File Manager.
Creating and Sending Z-Mail™ Pro Messages
You may create Z-Mail™ Pro messages in
either text or HTML. To create and send a Z-Mail™ Pro message:
From the main Z-Mail™ Pro window, choose
the Create button, or choose the Create command from the Message
menu, or CTRL-E.
A new mail message window appears. If you
have enabled settings for more than one transport (Internet Mail
or News), you may select the transport from the Address drop-down.
Internet: select this transport to create
a standard Internet Mail email message.
IMAP4: select this transport to send
a standard message through the IMAP network.
News: select this transport to post a
message to a specified newsgroup.
The Date field is automatically set to the
current date and time. The From field is automatically set to
the From field that you defined in Network Settings. If this
has not been defined it is automatically set to your user@localhost.domain
and when this host has also not been defined, to user@popserver.
.
You may address your message as follows:
Enter the e-mail name and address of
the person you want to send the message to in the text box
next to the To field. Then, using the down arrow, select either
To (primary recipient), cc (carbon copy), or Bcc (blind carbon
copy). Or you may choose to enter an email address from the
Address Book.
To add additional recipients from an
address book: choose the Address button to display the Address
Book dialog box containing your address book(s) and their
entries. Then, select or type each entry you want to add as
a recipient, and choose the To, Cc, or Bcc buttons. Choose
the OK button to return to the new mail window.
News: If you have selected News, type
the newsgroup you require and press ENTER. When the address
appears in the field below, <@News:> is automatically
added to the address.
Note: To route your
message to others, choose the Add Routing Slip command from
the Message menu.
If desired, you can select the Confirm Read
and Confirm Delivery options. Select Confirm Read if you want
the system to return an acknowledgment that the addressee opened
the message. Select Confirm Delivery if you want the system to
return an acknowledgment that the message reached the addressee's
mail server. Acknowledgments are returned directly to your Mail
Inbox folder.
Note: The Confirm Read
option is applicable only if the receiver of the message is
running Z-Mail™ Pro. The Confirm Delivery option is applicable
only if the addressees mail server supports this function.
If desired, select the priority type of the
message you are sending. You can select high, normal, or low priority.
Normal priority is the default. If you assign high priority to
your message, then a red exclamation point appears next to your
message header in the recipient's Inbox. Assigning low priority
to your message causes a down arrow to appear next to your message
header in the recipient's Inbox.
Type the subject and message text, and if
desired, choose the Feelings menu to add a smiling, frowning,
or winking symbol in your message.
Choose the Send button to transmit your message
to the Outbox. The message is immediately queued in the Outbox
for subsequent delivery to it defined destination.
Viewing Z-Mail™ Pro Messages
You can view a message in standard text format.
You can also view a message in HTML format or the Web page of a
referenced URL path contained in the message (see section on viewing
HTML documents).
Select the desired folder, and then the message
you want to view.
Choose the View button to display the message
or double-click on the message.
The view window displays the date, source
address, subject, list of recipients, and the message text.
You cannot modify any of these fields, however the Copy function
within the Edit menu is available. The Copy function allows
you to transfer highlighted message text to other applications.
Choose the uudecode option to decode and
save a uuencoded binary file that has been sent as a message
you are viewing.
An override option to show the mail header is
also provided. The initial setting of Show Header is determined
from the setting in the Preferences dialog box.
Replying to and Forwarding Z-Mail™ Pro
To reply to a message in any folder:
Select the message.
Select the Reply to Sender or All option
from the Message menu, or choose the Reply button located on the
mail message
A window identical to the sending mail display
appears. The Date and From text boxes are set normally. If you
Replied to All, the list of recipients contains the source address
of the original message and also any carbon copy addresses.
Note that in many cases your own address also appears. If you
do not want to receive a copy of the message you want to send,
delete your name from the list.
Enter your message and choose the Send button
to send the mail.
The text of the original message, for both
reply and forwarding, can be left intact with a separator indicating
where the original message begins (depending on your setting
in Preferences). The text insertion point is placed above this
separator so that you can type your reply or forward text above
the original message.
To forward a message from any folder:
Select the message.
Choose the Forward button. A window identical
to the sending mail display appears.
Enter the recipient and your message and
choose the Send button to send the mail.
Using HTML Mode
Z-Mail™ Pro provides the ability to view
an HTML formatted document in standard HTML format when it is part
of the message body, included as an attachment, or referenced as
a URL pathname within a message.
You can also edit an HTML formatted document
in standard HTML format when it is part of the message body or referenced
as a URL pathname within a message.
The HTML tags, and formatting styles supported
by Z-Mail™ Pro become available. You can also create images,
links and targets as you would in any HTML editor.
You can switch from Text Mode to HTML mode while
creating or editing a message/article. In this case, the HTML options
can be applied to the entire message.
HTML Mode is the default mode.
Note: When converting from
text to HTML mode, the text is converted to Pre-Formatted paragraphs.
Viewing an HTML Document
Z-Mail™ Pro provides the ability to view
an HTML formatted document in standard HTML format when it is part
of the message body, included as an attachment, or referenced as
a URL path within a message.
You can easily view an HTML document, or directly
link to its web page without having to use a Web browser. To view
an HTML document when it is part of the message/article body or
as an attachment, do the following:
To set the Default for viewing messages/articles
in HTML format:
Under Preferences (Settings menu), Edit/View
tab, select the View in HTML (WEB) checkbox and choose the OK
button.
Select the message/article that contains
the HTML formatted document.
Or, to view a single message/article in HTML
format:
Select the message/article that contains
the HTML formatted document.
Choose the In HTML command from the View/Article
menu.
The HTML formatted document appears in standard
HTML format. You can view this document and any of its jumpers or
links as you would if using a Web browser.
Note: An HTML message/article
will be viewed in HTML mode even if the preference is set to Text
Viewing.
To view an HTML document when it is referenced
as a URL pathname within a message, do the following:
View the message that contains the URL pathname
reference. By default, the message is displayed in HTML mode.
Single click the highlighted URL pathname
to directly link to its web page. You can view the web page in
Z-Mail™ Pro and Forum.
Note: To view the link destinations
in your default Web browser, select Navigate Using Browser from
the View/Article menu in the View window. Then open the message.
Editing an HTML Document In Windows 3.1
You can edit or create an HTML formatted document
by sending it directly to WebSpider, NetManage's Web authoring tool.
After editing in WebSpider, you can send it as a mail message/news
article to another user. To do this:
Under Preferences (Settings menu), Edit/View
tab, select the Edit in HTML checkbox.
Z-Mail™ Pro: Select Create, Reply or
Forward command from the Message menu.
Forum: Select Post/Create from the Article menu, or the Post/Reply/Forward
button.
Confirm the prompt asking if you wish to
use the HTML editor.
WebSpider is automatically launched. Write
and format your message/article in the WebSpider window.
Note: In WebSpider images
are inserted using the Inline image command. Set the protocol
to none to send the image with the message. If the protocol
is set to File the image will not be sent with the message.
When you have finished the article choose
the WebSpider Send button, or Send as Mail from the services menu.
The HTML document is placed in the New Message/Article
window. Send or post the article in the normal way.
Editing HTML Documents in Windows 95 and Windows
NT
You can create or edit an HTML document and
create links to its web page as part of your mail message or news
article, without having to use a Web browser. This inline feature
lets you create or edit a document using the HTML tags and formatting
features, without the time needed to link to and display images
through a browser. While editing you can also create and manipulate
tables.
To edit or create an HTML document when it is
part of the message body do the following:
Under Preferences (Settings menu), Edit/View
tab, select the Edit in HTML(WEB) checkbox and choose the OK button.
In Z-Mail™ Pro, select the Create, Reply
or Forward command from Message menu or the associated button
from the toolbar. In Forum, select the Post/Create command from
the Articles menu.
Edit the HTML document as desired. If you
followed steps 1 and 2, you are automatically in HTML mode (the
HTML Mode command in the Edit menu is selected).
Note: The HTML Mode Only menu
option is available only when editing in HTML mode on Windows 95
and Windows NT. When editing in text mode on either of these systems,
the HTML Mode is disabled (grayed out). On Windows 3.1 this option
is not listed as one of the menu options. Editing in HTML mode in
Windows 3.1 launches the WebSpider application and displays WebSpider
menus and toolbar.
Note: Text Mode creates a mail
message in the standard text format. If you select this option after
working in HTML mode, all HTML tags are lost.
Z-Mail™ Pro HTML also includes the following
features:
creating/inserting a table
setting font and paragraph styles
applying a choice of colors to documents
presenting background images
creating numbered or bulleted lists
importing files into the current message/news
article
linking this message with other specified
documents
inserting images
Information on these and other features is available
in online Help.
Message Encryption
Encryption is a means of permitting higher security
for your mail. The contents of a mail message are encoded, and secured
with a key. A key is like a password. The Sender creates a key and
informs the receiver of the encrypted message of the value of the
key used. The receiver will use this same value to create a key
to decrypt the text. If the receiver does not have the appropriate
key ( key with the same name and value) in the key list, a dialog
box appears, and the value must be entered. The user may create
numerous keys, each key has a name and value. In one message, you
may use as many different keys as required. Encryption uses algorithm
DES-40.
Encrypting Text
In text mode, encrypt text encodes a message/article
or a selected portion of a message/article, which can later be decoded,
to return to plain text. To encrypt text do the following:
In New Mail/article or Edit Mail window,
select the text in the mail message/article you want to encrypt.
Note: If no text is selected
the whole message/article will be encrypted.
Choose the Encrypt Text command from the
Message/Article menu.
The Encryption dialog appears
Select the Key you require for encryption,
or create a new key.
Select the OK button.
The text is now changed into encrypted text,
to reverse to readable text, select decrypt.
Note: The Encrypt Text command
is only available in New Mail/Article or Edit Mail window.
Decrypting Text
In text mode, the Decrypt text command, removes
the encryption and returns the text to readable text. To Decrypt
text, do the following:
View the message/article you want to decrypt.
Choose Decrypt from the Message/Article menu.
If you have the correct key in your key list,
the message/article is automatically decrypted.
If you do not have the key, the New Key dialog
appears. Enter the value for that key. For messages encrypted
with a number of different keys, you will be prompted for the
value for each key.
The new key and its value is saved in the
key list.
To decrypt just one block of encrypted text,
select only that text, then choose Decrypt.
All encrypted messages/articles are saved in
the database as encrypted. After decrypting, when you forward the
message/article, encrypting is again enforced.
The Decrypt Text command is available in Edit
and View message/article windows.
Routing Messages to Others
The Routing Slip feature lets you send a message to
a predefined route of addresses in the order you specify. Instead
of sending a message to multiple recipients simultaneously, the
Routing Slip feature lets you send a message to recipients one after
the other. That is, after the message is viewed by a recipient,
he or she can choose whether to send it to the next recipient on
the routing slip.
Creating and Routing Messages
To create and route a message to others, do
the following:
From the main mail window, choose the Create
button, or choose the Create command from the Message menu, or
CTRL+E. A New Mail window appears.
Choose the Add Routing Slip command from
the Message menu. A New Mail-Routing Slip dialog box appears.
Choose the Add Address button to display
the Address Book dialog box that contains your address book(s)
and their entries. Then, select or type each entry you want to
add as a recipient to your routing slip and choose the To button.
Choose the OK button to return to the New Mail-Routing Slip dialog
box. Notice that all mail recipients are listed and numbered in
the Route text box.
To modify the order of recipients, select
an address and move it using the arrow buttons to the right of
the address list.
If desired, select the Return At End, and/or
the Allow Modifications options, and choose the OK button. The
name "Routing List" appears in the address textbox.
The Return At End option sets your address
as the last address on the route, thus making the route into
a loop. The Allow Modifications option indicates that you allow
the recipients to modify the message's text as the message is
routed along.
If desired, you may later edit the route
before sending it or deleting it. Do this by displaying the
Routing Slip dialog box or by selecting Routing List in the
address text box and choosing the Modify or Delete buttons,
respectively.
Finish completing your message and choose
the Send command from the Message menu, or choose the Send button
to mail the message. The newly sent message is placed in the Routing
folder.
The status of the routed message is updated
as the message moves along from one recipient to the next. Whenever
the status is updated, the message is marked as unread. All routed
messages are stored by default in the Routing folder.
Viewing Routed Messages
You can view a routed message the same way you
view a regular message. Routed messages are stored in the Inbox
folder unless otherwise moved by a previously set rule.
When you view a routed message, a new menu named
Routing appears in the menu bar. This menu has three options: Route
to Next, Information, and Block Route.
The Route to Next option lets you send the message
to the next recipient listed in the route and notify the originator
of the progress along the route. If the route has the Allow Modifications
option set, you may modify the message text by typing in the text
area before routing to the next recipient. The original text of
the message will be retained, while the new text is available to
future recipients.
The Information option lets you display information
about the route. The Routing Information dialog box appears containing
a list of addresses (if you are a recipient) or the message status
(if you are the originator).
The Block Route option lets you stop the message
from being routed to any other recipients. The originator of the
message is also automatically notified that the routing has stopped.
Deleting Z-Mail™ Pro Messages
To delete one or more messages:
Select the message(s) you want to delete.
Choose the Trash icon or the Delete option
from the Message menu.
The deleted message is automatically transferred
to the Trash folder. All messages remain in the Trash folder
until you select Empty Trash from the Services menu or until
you exit Z-Mail™ Pro (depending on your setting in Preferences).
To delete a folder, refer to the Folders section
in Z-Mail™ Pro online help.
To empty the local Trash folder, select Empty
Trash from the Services menu. You can also select the Empty trash
on exit option from the Preference menu if you want to delete Z-Mail™
Pro in the Trash folder each time you exit Z-Mail™ Pro. To
empty a remote Trash folder, select the Trash folder, click the
right mouse button, and select Empty.
Appending Z-Mail™ Pro Messages to a File
Z-Mail™ Pro allows you to append the contents
of one or more messages to the end of a specified existing file.
While viewing or creating a message, select
the Append to File... option from the Message menu and specify the
file you want to append to. The contents of the message will be
appended at the end of the specified file.
Note: If you select more than
one message, the information will be appended in the order in which
you selected the messages.
Saving Z-Mail™ Pro Messages to File(s)
Z-Mail™ Pro allows you to save the contents
of one or more messages to a new or existing file.
While viewing or creating a message, select
the Save to File... option from the Message menu and specify or
select the file to which you want to save the message. The contents
of the message will be saved to the specified file.
Note: If you select more than
one message, the information will be saved in the order in which
you selected the messages.
Creating and Updating a Draft Message
You can save and store an unfinished mail message
and then send it at a later date by using the Save As Draft and
Update Draft mail features. This is useful when you wish to complete
other tasks, before sending the mail.
To create a draft message:
Select the Create... option from the Message
menu. A New Mail message form appears.
Enter any information or text required, as
you normally would when creating a new message.
Save the unfinished message by selecting
the Save As Draft option from the Message menu. The unfinished
message is now saved in the Draft folder.
Note: The Draft folder always
appears at the top of the Folder list, after the inbox folder, even
when it is empty. You cannot delete the Draft folder.
To update an existing draft message.
Select the Draft folder and then select the
draft message you want to update.
Make the desired changes to the message and
select the Update Draft option from the Message menu and close
the message.
The draft message is now updated and stored
in the Draft folder.
To complete and send a draft message, simply
select the desired draft message and complete it. Then send the
message by choosing the Send icon on the Toolbar or select the Send
option from the Message menu. The draft message is automatically
deleted after you send it.
Creating and Saving a Template
To create a template:
Select the Create... option from the Message
menu. A New Z-Mail™ Pro template appears.
Enter the subject and message text you want
to be part of the template. If desired, you can also enter an
addressee. You can create a template without entering a subject,
however a template is easier to identify in the Template folder
if it contains a subject.
Save the template by selecting the Save Template
option from the Message menu. The template is now saved in the
Template folder.
Note: The Template folder always
appears at the top of the Folder list even when it is empty. You
cannot delete the Template folder.
To update an existing template
Select the Template folder and then select
the template you want to update.
Make the desired changes to the template
and select the Update Template option from the Message menu and
close the template.
The template is now updated and stored in
the Template folder.
To complete and send a template, simply select
the template and add any additional information. Then send the template
by choosing the Send icon on the Toolbar or select the Send option
from the Message menu.
Using Attachments
The Z-Mail™ Pro application allows you
to attach a physical file or a pointer to a file in a mail message.
If you send a pointer to a file, then the recipient can access the
file through the FTP client. However, for the recipient to access
the file through the FTP client, the sender's FTP server must be
running on his or her system.
All files can be either binary or ASCII. For
example, you can attach a spreadsheet file (binary) to a mail message
that you are sending to a list of recipients.
Sending a File as an Attachment
To attach a file to a mail message, do the following:
Create a new message.
Choose the New... command from the Attachments
menu.
Select or type the name of the file you want
to attach to your current message.
File Type selection includes text, Message,
Application, Audio, Image and Video. The Subtype field will change
according to the defined Type.
Choose the OK button to attach the specified
file to your mail message.
Viewing and Saving File Attachments
To view a file attachment of an incoming message,
do the following:
Select the message that includes the attachment.,
and click on the file attachment you want to view.
Choose the View command from the Attachments
menu. The attached file appears using the appropriate editor.
For example, if the attached file a .BMP file, the file will be
opened using Window's Paintbrush application. Files use the File
Manager Association file extensions.
To save a file attachment to a specific location,
do the following:
Select the message that includes the attachment,
and click on the file attachment you want to save to another location.
Choose the Save command from the Attachments
menu. The Save Attachment As dialog box appears.
Select the desired drive, directory, and
file type. Enter the name of the file you want to save the attachment
as in the Filename text box.
Choose the OK button.
Zipping or Encrypting Attachments
You may select to compress the file and/or add
security-protection to the attached file by using the following
options of the New Attachments command:
zip
encrypt
encrypt and zip
zip and password protect
Note: An attachment in zipped/encrypted
format may be decrypted and unzipped by a recipient using Z-Mail™
Pro version 6.1 or higher.
To zip or encrypt a file:
From the choose the desired entry. The choices
are:
Normal: is the default and immediately
attaches the selected file to the message/article.
Encrypted: uses the DES40 algorithm,
giving a .NZE file extension. Encrypted files prompt for an
encryption key.
Zipped: Compresses the file into a ZIP
format with a .ZIP file extension.
Zipped and Encrypted: Compresses the
file to a ZIP format, then encrypts it, giving a .NZE file
extension
Zipped with Password: zips the file then
prompts you to give a password. The password may be an existing
password or you may create a new one by following the prompts
Note: You may zip an
encrypted attachment or encrypt a zipped attachment before
the message is sent by selecting the attachment and returning
to the zip or encrypt option.
Choose the OK button to continue.
If you selected encryption and/or zip, a
key list dialog box opens for setting a key. See Key List for
more information.
Enter the mail address of the recipient.
Choose the OK button and the Key is transferred
to the recipient. You return to the File Encryption window.
Note: The attached files have
the extension of .ZIP if zipped or .NZE if encrypted. To read a
.NZE file you must have Z-Mail™ Pro, release 6.1 or higher.
To protect attachments sent to users without Z-Mail™ Pro version
6.1, use the Zip with Password option.
Uuencoding and Uudecoding Messages
Uuencode and uudecode allow the mail user to
convert binary files from and into ASCII format. Choose the uuencode
option to uuencode a binary file before you send it out and the
uudecode option to uudecode a message you have received as a specified
file on your machine.
Note: A mail message can have
both a file attached to it and a uuencoded file included in its
body.
To uuencode a file, do the following:
Create a new Z-Mail™ Pro message.
Select the uuencode... command from the Message
Menu.
Select or enter the file that you want to
uuencode and choose the OK button. The file will display in ASCII
form in the body of your mail message.
Fill out both the To and Subject fields and
send your message.
To uudecode a file mailed to you, do the following:
Select the message you want to uudecode.
Choose the View button to display the message.
Select the uudecode... command from the Message
menu.
Select or enter the file to which you want
the uudecoded message to be saved. Then, choose the OK button.
The file is now converted into its original binary format.
Note: Some mail applications
can uudecode only one uuencoded file at a time. Therefore, you may
want to uuencode only one file at a time.
Using the Spelling Checker
To check the spelling of your mail message:
With the cursor in the body of the mail message
you are creating, select the text in which you want to check spelling.
If you do not select text, the entire mail message is checked
beginning at the cursor.
Select the Check Spelling... option from
the Tools menu. The Spelling Check dialog box appears if there
are errors.
The spelling checker begins checking the
selected text or the mail message. When it finds a word that
is not in any the default dictionary it displays the word in
the dialog box and highlights it in the message.
For each word found, you can:
Correct the spelling - In the Replace
With field, type the correct spelling. Or, in the Suggestions
field, select a correction. Then, choose the Replace button
to change the current word only, or Replace All to change
all instances of the word.
Leave the word unchanged and continue
the spelling check by choosing the Ignore button.
Skip the current word and all other instances
by choosing the Ignore All button.
Add the word to a user dictionary so
the spell checker will not consider it misspelled in the future.
The Spell Checking is Complete dialog box
appears when the speller is finished. Or, choose the OK button
to return to the mail message.
Retrieving Message Headers
The Smart POP feature lets you retrieve message
header information only (subject, date, time, sender) without needing
to retrieve the entire message or attachments. This feature applies
only to Internet protocols.
Note: The Smart POP feature
is considered an advanced Z-Mail™ Pro option and should be
used with caution.
Normally, most users want to retrieve their
mail messages in their entirety including attachments. However there
may be circumstances, during serial dialup for example, when you
only want to retrieve the message headers only. This is very convenient
for users who do not want to retrieve large messages from the server
to their own machine when working remotely.
The Smart POP dialog box has the following options.
Option
Description
Retrieve Headers Only
for messages over xx KB
Lets you retrieve message
headers only for messages that are above a certain size. All
messages under the stated size are retrieved in their entirety.
You can set the maximum message size in the KB text box. (Default
is 1024 KB)
Always retrieve headers
only
Lets you retrieve message
header information only from messages on the server. The entire
message still resides on the server. If desired, you can later
retrieve an entire message by double clicking on the header
message icon or by selecting a command from the menu or toolbar
that needs the entire message (such as reply or forward).
Always retrieve entire
message
This is the default
setting. Lets you retrieve all messages as you normally do.
That is, in their entirety, including attachments.
Do not apply rules
to the Header Only messages
If selected, your rules
will not apply to header only messages, but only to messages
that are entirely retrieved.
Confirm before retrieving
the entire message
If selected, displays
a prompt stating that the message resides on the server and
it asks you if you want to retrieve the message now. You can
also choose not to display the prompt again by selecting the
Don't display this prompt again option.
When a message belongs to another Z-Mail™
Pro related application such as Phone Tag or Tag-It!, or is part
of a routing slip, then the message is retrieved in its entirety.
Note: If you want to retrieve
header only messages at a later date as entire messages, first change
the option on the Smart POP tab to Always retrieve entire message,
then choose the Refresh from Host command from the Message menu.
Using the Offline Option
Anytime you launch Z-Mail™ Pro, after you
have an established account, you will need to enter information
into the Z-Mail™ Pro Login dialog box. This dialog box prompts
you for your username and password. It also provides you with the
Offline option.
The Offline option disables the automatic timers
for sending and receiving mail. If you select Offline, you will
need to:
Manually retrieve your messages by selecting
the Retrieve Messages option from the Mail menu.
Open Outbox and manually send all queued
outbound messages.
Suppose you configure your TCP/IP stack to dial
on demand and want to work offline before actually sending or retrieving
mail. Selecting the Offline option allows you to prepare a batch
of e-mail for sending and it will not cause your dial-up connection
to be initiated until you explicitly choose to send or retrieve
mail.
Search
Search lets you search Z-Mail™ Pro headers and
mail messages for specific strings. A string can be a letter, word,
or phrase. To search for a specific string in a mail header or message
body, do the following:
Choose the Search... command from the Message
menu. The Search dialog box appears.
In the Search Condition section enter the
following:
Left box: Select which field to search
for the string: Subject, From field, To field, Sender or Message
body.
Middle box: Select the determining parameter:
Contains, Does not contain, Equals to or Is not equal to.
Right box: Enter the string match in
the search.
In the Folders to search section, select
the folder or folders you want searched. Choose the Select all
button if you want all the folders searched.
Note: On remote servers,
only the viewed folder is searched.
In the Options section, select Case sensitive
if you want the string you are searching for to be in the exact
case you entered. Select Wildcard/Regular Expression if a wildcard
symbol is included in your search string.
Note: When searching in
remote folders the 'Case Sensitive' option is checked and disabled
and the 'Wildcard/Regular Expression' option is unchecked and
disabled
Choose the Go button. A window containing
a list of all messages that contain the stated search conditions
appears. The date, subject and sender of each message are listed.
Double click to view the selected message.
Creating Your Personal Address Book(s)
You can access the Address Book by choosing
the Address Book... command from the Services menu in Z-Mail™
Pro, or by choosing the Address Book... button located on the Z-Mail™
Pro compose window. The Z-Mail™ Pro compose window appears
when you choose the Create... command from the Message menu.
Use the Address Book, which you access from
the Services menu, to set up or create your Address Book. This dialog
box lets you add individuals to your list, create new groups, and
add members to new or existing groups.
Use the Address Book, which you access from
the Z-Mail™ Pro compose window (Create command), to add recipients
to a message you are about to send. You can add new individuals
to your list or add members to an existing group, but you cannot
create a new group.
Adding Individuals to an Address Book
To add an individual to an Address Book:
Open the Address Book from the Services menu
or the Z-Mail™ Pro compose window and enter the user's name
and e-mail address. For example,
John Doe <john@netmanage.com>
555-111@mcimail.com
71234.1234@compuserve.com
john@[156.27.10.107]
Choose the Add Name command from the Edit
menu. The name appears on the list and is automatically added
to the Address Book.
Adding Groups to an Address Book
To add a group to the Address Book, do the following:
Note: You can only add a group
to the Address Book that you accessed from the Services menu.
Choose the Address Book... from the Services
menu.
Open the Address Book you want to add the
group to.
Type the group name and then check the Group
option.
Choose the Add Name command from the Edit
menu.
Select the name or names you want to add
as a group members and choose the OK button. The selected names
appear in the Group Members list. All group names appear in the
Address Book dialog box in square brackets. For example, [groupname].
Select an individual name and choose the
Members... command from the Edit menu to see if they belong to
a group.
You may rename entries by selecting them and
pressing the Rename button. Select one or more entries and press
the Delete button to remove them from the Address Book. Addresses
are automatically saved when you enter them.
Creating Additional Address Books
You can create a new address book or add additional
address books that are stored locally. You can also allow access
to an existing address book that resides on a remote host.
To create a new or add another address book:
Open the Address Book from either the Services
menu or the Z-Mail™ Pro compose window.
Select the Add Address Book... option from
the Address Book menu. The Add Address Book dialog box appears.
Select the location of your address book:
Local or Remote.
Name: Enter the name of the new Address Book,
this will appear in the Address book list.
File text box: Enter the Address Book's path
and filename. You can enter the path directly or use the Browse
button to browse for the selected drive and directory. For a new
address book, you will be prompted to confirm you want to create
a new file.
Note: Your Address Book
filename must use a .ADB extension. For example, the new Address
Book called Joe could reside in: C:\NETMANAG\JOE.ADB.
Host (remote): Enter the name of the host
in the Host text box. This is where the Address Book you want
to access remotely is stored.
Choose the OK button.
You can open the remote Address Book by double
clicking on its name in the listbox. The first time you open the
book, the application connects to Directory Server, downloads all
the addresses, and displays them in the listbox.
These addresses are cached in a local file so
you can open the Address Book over and over without having to go
through the network. However, if you want to update the Address
Book contents from the network, then choose the Update Remote command
from the Address Book menu.
Deleting Existing Address Books
You can also delete existing address books by selecting
the address book you want to delete, and then selecting the Delete
option from the Address Book menu.
ECCO Setup Option
The ECCO Setup option in the Address Book dialog
is provided for the convenience of ECCO users. If you have the ECCO
software package on your system, you can add e-mail addresses from
your ECCO phonebook into one of your Z-Mail™ Pro address books.
You can choose to add all the e-mail addresses from your ECCO phonebook
or only a selected set of addresses. Do the following:
Open the Address Book from the Services menu
and choose the Add New Book... command from the Address Book menu.
Enter the name of your ECCO phonebook as
you want it to appear in your Z-Mail® Pro Address Book listings
in the Name text box. Enter the path and filename of the ECCO
phonebook file in the File text box.
Choose the ECCO Setup...command from the
Options menu. The ECCO Setup dialog box is displayed.
Enter the column name from your ECCO Address
Book that contains e-mail addresses into the Field Name text box
in the ECCO Setup dialog box. The default is E-Mail.
Note: In releases prior
to ECCO 3.0, the column name for e-mail addresses was an optional,
user-specified name in the ECCO phonebook. Therefore, the name
you enter in the Field Name text box depends on what you named
the column in your ECCO phonebook. For example, if the ECCO
phonebook column name was E-Mail, then you need to enter E-Mail
in the Field Name text box.
In the Criteria drop-down list box, select
All to add all the e-mail addresses from your ECCO Address Book
to the Z-Mail® Pro Address book. Or scroll to select an alpha
character to add only the addresses beginning with that character.
For example, if you want to include only
e-mail addresses beginning with the letter B, select the letter
B from the list.
Setting Rules
You can associate attributes to your incoming messages
by selecting the Rules... option from the Services menu. For example,
you can create a rule so that all messages addressed to you are
automatically moved to a specific folder. Or, create a rule so that
all messages you receive from a particular person are automatically
forwarded to another person.
The following steps show you how to create a
rule where all messages whose chosen field contain a specific name
or string are automatically moved to specific folder.
Enter the name of the rule in the Rule name:
field. In this example, jump is the name of the rule.
Enter the string (single word or several
words) you want the system to search for in the String to match:
field. In this example, the name Support is the string.
Select the field (From, To, Subject, or Sender)
where the string is located. In this example, the name Support
would have to appear in the To field.
Select the action you want executed when
the matched string is found: Move to Folder, Forward, Delete or
Run Script (see online help for information on running scripts).
In this example, any message whose To field contains the name
Support will be automatically moved to a folder named Urgent.
If you want to select a folder to which
incoming messages are automatically sent, the folder does not
have to previously exist. You can define the folder when you
make the rule.
Choose the Add button to add the new rule.
The Rules list window, in the left of the dialog
box displays all rules. Active rules are marked with an asterisk.
Select a rule and chose deactivate or activate ( the button toggles
between the two states) to change the status of the rule. The Up
and Down buttons allow you to change the positions of rules in the
list. If you have more than one rule that contains the identical
string to match, then the system will apply the first rule that
is listed in the Rules list.
Using Command Line Options
You can use one or any possible combination
of the following options to customize your Z-Mail™ Pro login.
The options are:
-u{username} automatically
enters the user's Mailbox name.
-p{password} automatically
enters the user's Mailbox password
-offline enables the Offline
option
-nologo removes the splash
screen (large Mailbox with copyright information) upon startup
-noservers launches mail
without loading SMTP and POP servers.
To set one or more Z-Mail™ Pro command
line options, do the following:
Single-click (highlight) your mail icon.
Z-Mail™ Pro can be closed or opened.
From the Program Manager, choose the Properties...
command from the File menu. The Program Item Properties dialog
box appears.
Enter the option or options at the end of
the Command Line text box.
For example, to set up Z-Mail™ Pro so that
your username and password are entered automatically, thus bypassing
the login box, enter the -p and -u options as follows:
C:\NETMANAG\MAIL.EXE -UJack -Pmypassword
where Jack is the user's mailbox name and mypassword
is the user's (Jack) mailbox password.
Note: All options are case
insensitive.
If you use the -p option your password will
appear in the command line text box, thus making mail less secure.
Sorting the Date, From, Subject and Status Fields
You can sort by the Date, From and Subject fields
while viewing the contents of a folder.
Select the folder containing the messages
you want to sort.
Double-click in the field above the column
of :
Date: sorted by either the date the message
was sent or received.
From: sorted alphabetically to allow
you to view all messages sent from a particular sender.
Subject: sorted alphabetically to allow
you to group messages sent about the same topic.
Message icons: sorted by Status
Message Priority: All messages in the
folder are sorted in order of High, Normal, and Low priority.
Message State: Select this option to
sort your messages in order by the following states: marked,
header only, unread, and read.
Message Type: Select this option to
sort your messages in order of text messages only and then
messages with attachments.
The arrow to the right of the Subject field
determines how messages in each field are sorted:
Attaching a Signature
You can design a signature that is automatically
attached to the end of each mail message you send out. To create
a Z-Mail™ Pro signature, do the following:
From within Z-Mail™ Pro, select the
Signature... option from the Settings menu. The Signature... dialog
box appears.
Type in your own personal signature that
you want to attach to outgoing mail.
If desired, select the Attach to outgoing
mail box if you want it automatically attached to every outgoing
message.
Changing Your Password
You can change your password at any time. To
change your password, do the following:
Select the Password... option from the Settings
menu. The Password dialog box appears.
Enter your current password in the Old Password
field.
Enter your new password in the New Password
field.
Enter your new password again in the Confirm
Password field and choose the OK button.
Note: You can change the passwords
for all users by logging in as Postmaster and accessing the Mailboxes
dialog box.
Setting Timing Parameters
You can specify Retrieve timing parameters by
selecting the Timers... option from the Settings menu.
Retrieve time values specify how often mail
is retrieved from the mail server. Your Inbox queries the server
periodically, as specified by this time value. You can also select
the Retrieve Mail option from the Message menu to manually retrieve
server mail, if mail is not automatically retrieved.
Using IMAP Transport
IMAP4 is used to manage messages on a remote
host. IMAP provides access to multiple hierarchically structured
mailboxes on the same or different remote servers and to shared
mailboxes between users. Only headers are retrieved, which avoids
unnecessary retrieval of large attachments and saves bandwidth.
When a message is viewed, it is fetched and stored online in the
local cache for the duration of the mail session.
Connecting to an IMAP Server
When you specify Network Settings for your IMAP
server, you may select the option to automatically connect to that
server when Z-Mail™ Pro is opened.
If you do not select the automatic connection
option, you can connect to a Remote IMAP Server as follows:
Select the desired remote server icon, and
click the right mouse button to access the drop-down menu commands.
Choose the Connect command to establish a
connection with the selected Remote Server. Alternatively, you
can connect by double-clicking the server icon in the Remote Folders
window.
Configuring IMAP
You may access multiple remote servers, or add
numerous occurrences of the same server with different user names.
Additional servers are added through the Network Settings dialog.
Refer to the previous section Setting
Up a New Z-Mail™ Pro account for a User, for detailed information
on the Network Settings Dialog.
Each server you add appears as a separate branch
on the Remote tree displayed in the left pane of Z-Mail™ Pro's
main window. Messages can be moved between folders on the SAME server
(same user tree), or to local folders.
Shared Mailboxes
IMAP allows access to shared mailboxes on the
remote host. Messages can be accessed by a number of users. Messages
are not deleted from the shared mailbox unless they are explicitly
deleted by the Delete command.
Mailboxes are shared in one of two ways, depending
on the type of server being used.
Cyrus types of servers: When you log in,
all shared mailboxes are displayed, and private mailboxes are
in a sub-folder of the users inbox. The system administrator,
by modifying permissions, is responsible for restricting the access
to private mailboxes.
Washington types of servers: When you log
in, only the user's private inbox and tree of private folders.
To share mailboxes on this system, additional mailboxes must be
added through the IMAP4 tab of Network Settings. Enter the path
o the other mailboxes you need to see into the shared mailbox
textbox. The mailboxes are displayed in accordance with the permissions
the login user has been allocated.
In the Shared Mailbox textbox of the Network
Settings dialog box, enter the full UNIX path of the other mailboxes
you wish to view. For example, to access shared mailboxes under
the user, "lizzie's" account, you specify ~lizzie/. (The
mailboxes are displayed and accessible in accordance with the permissions
you have been allocated.)
Checking for New Mail
You can check for new mail messages on an IMAP
server by doing one of the following:
Choose the menu item Message/Retrieve Mail.
Choosing this menu item allows you to check for new mail on all
the remote servers that are specified in the Network Settings
tabs (including all specified IMAP servers, and the POP3 server)
Select a remote IMAP connection, then click
the right mouse button to access the drop-down menu commands and
choose Check New Mail.
Double-click any remote INBOX folder to check
for new mail in this folder.
Downloading Mail from an IMAP Server
You can copy IMAP folders to your local mail
folders, as follows:
When you are connected to the remote server,
select a folder from the list.
Click the right mouse button to access the
drop-down menu commands, and choose Download.
A dialog is displayed prompting you to select
a local mail folder to receive the copied mail. If you specify
a folder that does not exist, Z-Mail™ Pro creates a new folder
and copies the selected mail into it. You can also use drag-and-drop
to select messages from a remote folder and copy them to one of
your local mail folders.
Uploading Mail to an IMAP Server
You can copy messages from your local mail folders
to one of your personal or shared folders on an IMAP server by using
drag-and-drop:
Select the mail message(s) that you want to
copy, and drag the highlighted message icons into the desired folder
on an IMAP server.
The mail messages are copied rather than moved.
If you wish to clear the messages from the local machine after they
are copied, simply select and delete them.
Creating Hierarchical Folders
IMAP provides access to multiple, hierarchically
structured mailboxes. To create folders on the remote server, do
the following:
Connect to a Remote IMAP Server, as described
previously.
Select the desired folder within which you
wish to create an additional subfolder, and click the right mouse
button to access the drop-down menus.
Choose the Create Sub-Folders command to
create a sub-folder (a folder within a folder) in the selected
remote folder. To create sub-folders on remote Washington style
servers, the parent folder name must end with a separator. For
example, if you want to create a folder called STAFF and inside
this folder have a sub-folder called Tom (without any sub-folders),
do the following:
Create a folder called STAFF/.
Inside this folder, create a sub-folder
called Tom.
To display the contents of the folder, double-click
the folder name from the Folder field in the current window or
select the Open... option from the Folder menu.
Note: For remote mailboxes
(folders), server permissions will determine if a new mailbox can
be created (for example, the user must have write permission).
Preparing to Work with Remote Mail Offline
To view your mail while working offline, you
will need to save your remote mail to a local folder. To do this:
Select the remote folder with the mail you
want to download.
Click the right button to bring up the pop-up
menu and select Download.
Choose the local folder (target destination)
in which to place the downloaded mail.
Using Send To...
The Z-Mail™ Pro Send To feature lets you
send a selected file to without opening Z-Mail™ Pro or any
other program. You may zip and/or encrypt these file attachments.
The Send To feature only operates from the Windows NT or Windows
95 File Explorer.
To use the Send To feature:
Open the File Explorer.
Select a file, using the right mouse button.
A pop-up menu appears.
Choose the Send To option and select the
Z-Mail™ Pro as Attachment from the pop-up menu. This opens
the Z-Mail™ Pro SendTo window.
Enter the Z-Mail address in the To field
of the dialog box. If you wish, you may select an email address
from the Z-Mail Address Book by choosing the Address Book button.
Enter any desired message information in
the Body field. Z-Mail™ Pro may be opened from here, if necessary,
for message editing.
Choose one of the radio buttons listed. The
possible entries are
Normal: is the default and immediately
sends the file.
Encrypted: uses the DES40 algorithm,
giving a .NZE file extension.
Zipped: zips (compresses) the file into
a ZIP format with a .ZIP file extension.
Zipped and Encrypted: zips (compresses)
the file to a ZIP format then encrypts it, giving a .NZE file
extension
Zipped with Password: zips the file and
prompts you for a password.
Note: You may zip an encrypted
file or encrypt a zipped file before sending it by selecting
the file and returning to step 6 in this process.
Note: If you selected Encrypted
or Zipped with Password, a dialog box opens for key selection.
The dialog box is the same for either zipped with password or
encrypted files. Files that are only zipped are sent immediately.
In the Encryption/Password dialog box select
an existing key or choose the New button to make a new key. New
keys may be saved for future use.
If you choose the New button, the New Key
window appears. Enter a key name in the Name field. Enter a value
in the Value field. The longer the value the more effective the
key. Choose the OK button to return to the File Encryption window.
Choose the Send button for the file to be
sent.
The zipped or encrypted files have the extension
of .ZIP if zipped or .NZE if encrypted.
Note: To view a .NZE file you
must have Z-Mail™ Pro, release 6.1 or higher. Any mail user
may view a zipped with password file by specifying the key value
as a password.
Using the Outbox
Anytime you send a message it first goes to
the Outbox and then is delivered to the mail gateway, if defined.
This includes all messages sent using Z-Mail™ Pro, Tag-It!,
Phone Tag, and messages you post using Forum.
The Outbox attempts to deliver a message as
soon as it receives it. Messages that remain in the Outbox past
a specified amount of time expire and Z-Mail™ Pro messages
are returned to the sender as undeliverable. If one of the messaging
applications (such as Z-Mail™ Pro, and Forum) was invoked in
an Offline mode, the Outbox would accumulate the sent messages until
an explicit Send is performed.
Opening the Outbox
You can start Outbox as you do other applications
or you can choose the Outbox command from the Services menu.
Using the Messages Menu
The Messages Menu in Outbox lets you view, send,
and delete messages in the Outbox. Simply select the desired message
and then select either the View, Send, Delete, or Abort options.
You can also use the Pause Sending Message option
to stop messages in the Outbox from being sent. This is especially
useful if you are using a dialup connection.
For example, before you disconnect you can select
this option and the Outbox will not try to send messages. Then,
when you reconnect you send your messages again by deselecting this
option.
Use the Check Unmatched Message Files... option
from the message menu when sent messages fail to arrive to the Outbox.
This option manually places the sent messages into the Outbox list.
Z-Mail™ Pro Administration
The Z-Mail™ Pro Administration application
allows you to manage your Z-Mail® Pro database. Z-Mail™
Pro Administration is a separate icon that is used exclusively with
Mail.
Features include the ability to:
merge two mailboxes
compact mailbox
generate mailbox from message files
remove unmatched entries
rebuild folder information
Note: For detailed online help
information about Z-Mail™ Pro Administration, select theHelp
button from within the Z-Mail™ Pro Administration application.
To use Z-Mail™ Pro Administration, do the
following:
Quit the Z-Mail™ Pro application if
it is open.
Start Z-Mail™ Pro Administration. The
Z-Mail™ Pro Mailbox Administration-Login dialog box appears.
Enter the username and password and choose
the OK button. The Z-Mail™ Pro Administration window appears.
There are five options available:
Merge two mailboxes
Compact mailbox
Generate mailbox from message files
Remove unmatched entries
Rebuild folder information
Select one of the five options and choose
the Start button.
Merge Two Mailboxes
Select this option to merge the messages from any
mailbox into the current mailbox. Messages in the source mailbox
remain unchanged. All messages are copied into the current user's
mail directory, and are added to the current mailbox. The mailboxes
(user's .DAT files), in the email/user directory, must have the
same name.
Compact Mailbox
Select this to reduce the mail database file size
by eliminating empty space in the Mailbox that occurs when you have
deleted numerous messages.
Generate Mailbox from Message Files
Select the Generate mailbox from message files to
generate or create a new database.
Remove Unmatched Entries
Select the Remove unmatched entries option to remove
entries in the mail database that do not have actual message files
associated with them.
Rebuild Folder Information
Select the Build Administration folder information
option to have the Z-Mail® Pro Administration rebuild the folder
hierarchy from the files and directories on the disk. Choosing this
will automatically be followed by a Generate to rebuild the mail
database.
Note: Z-Mail™ Pro Administration
renames the folders, based on the names of the directories on the
disk. If desired, you may rename your Z-Mail® Pro folders later.
However, this should only be necessary for folder names that could
not be used as a DOS directory name.
Additional Online Information
The online help file for Z-Mail™ Pro includes
a description of each menu command, plus the following information
in the "How to Use" section:
Creating and Sending Mail Procedures
Creating and Using an Address Book
Defining a Z-Mail™ Pro server and Gateway
Displaying Mail Messages
IMAP Transport of Mail
Saving Changes to a Configuration File
Setting Up Z-Mail™ Pro
Using Command Line Options
Using the Outbox
Viewing and Editing HTML Documents
Note: For more information
about Z-Mail™ Pro Administration, Outbox, and the address book,
refer to the application's online help.
Troubleshooting
If you experience difficulties using Z-Mail™
Pro, refer to the following items:
General Information:
If you are having trouble starting Z-Mail™
Pro, make sure the path in your mail.cfg file correctly points
to your mailbox directory.
If you cannot open your mailbox because you
forgot your password, then edit the MAIL.CFG file and remove the
encrypted password next to your name. For example, if John=fg78%$,
then fg78%$ is the encrypted password.
Use the Ping application to verify connectivity
to the domain portion of any destination address if Z-Mail™
Pro reports a failure to deliver. Verify connectivity to your
mail server is defined.
Use the logging feature ( form the Settings
menu) to help diagnose client transmission and mail server retrieval
problems. Check replies for connection errors or destination address
errors.
Make sure the user name portion of the destination
address is defined at the destination. The Postmaster may define
new users by using the Mailboxes item under the Services menu.
Internet Mail Information:
If you are having trouble retrieving Internet
mail, make sure that the remote system supports the SMTP protocol.
Verify that the POP2 or POP3 daemons are running on the mail server
system. The POP2 known port is 109 and the POP3 port is 110. To
verify if the daemons are running, use the Telnet application
to connect to ports 109 or 110. The system replies with a message
indicating if the correct daemons are running on ports 109 or
110.
If you have trouble sending Internet mail,
verify that SMTP is available on the remote host, and you have
specified the correct mail gateway address under Internet Mail
Network. Also verify that the To: field (destination address)
is complete. For example, steven@netmanage.com.
For POP2 only, you also need to verify that
the mail directory settings are correct. Make sure that your password
and mail path (/user/spool/mail/username) are correct. Contact
your system administrator for more information.
Outbox Information:
If you are having trouble sending mail, make
sure that the remote system supports the SMTP protocol.
If you have trouble sending mail, verify
that SMTP is available on the remote host, and you have specified
the correct mail gateway address under Network settings.
Use the Ping application to verify connectivity
to the domain portion of any destination address if Outbox reports
a failure to send.
Mail Administration Information:
Back up the user's e-mail directory and then
do a Generate or Rebuild.
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